Privacy Policy

1. Introduction

21Lounge ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our virtual blackjack platform.

2. Information We Collect

Account Information

• Email address (if you create an account)
• Username/display name
• Profile picture (if you upload one)

Game Data

• Game statistics (wins, losses, hands played)
• Virtual chip balances
• Table participation history

Subscription & Payment Data

• Subscription plan (free, plus, pro)
• Subscription status and expiration date
• Stripe customer ID (for payment processing)
• Payment transaction history (processed by Stripe, not stored by us)

Technical Data

• IP address
• Browser type and version
• Device information
• Usage patterns

3. How We Use Your Information

• To provide and maintain the game service
• To enable multiplayer gameplay and matchmaking
• To display leaderboards and statistics
• To facilitate video chat between players
• To process subscription payments and manage premium features
• To improve our service and user experience
• To prevent fraud and abuse

4. Payment Processing

We use Stripe, a trusted third-party payment processor, to handle subscription payments. When you subscribe to a premium plan:

• Your payment information is processed securely by Stripe
• We do NOT store your credit card or payment details
• Stripe stores your payment method for recurring billing
• We only receive confirmation of successful payments and subscription status
• All payment data is encrypted and secured according to PCI DSS standards

5. Video Chat

Our video chat feature is powered by third-party services (LiveKit). When using video chat:

• Video/audio streams are transmitted in real-time between participants
• We do NOT record video or audio conversations
• Streams are encrypted in transit
• You can disable your camera/microphone at any time

6. Data Storage

Your data is stored securely using Supabase, a trusted cloud database provider. We implement industry-standard security measures to protect your information.

7. Data Sharing

We do NOT sell your personal information. We may share data with:

• Other players (username, game stats, for multiplayer functionality)
• Stripe (for payment processing - see section 4)
• Service providers who assist in operating our platform
• Law enforcement when required by law

8. Guest Users

You can play as a guest without creating an account. Guest data is temporary and associated with your browser session. Guest statistics are not permanently stored and will be lost when you clear your browser data.

9. Cookies

We use essential cookies to maintain your session and preferences. These are necessary for the service to function properly.

10. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Object to certain data processing

11. Children's Privacy

21Lounge is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform.